CUSTOMER EXPERIENCE
DELIGHT CUSTOMERS WITH INSTANT REWARDS
Turn every customer interaction into a memorable, positive experience with improved NPS.
Incentivise action with instant rewards
Encourage new customers to sign up or make their first purchase, or thank existing customers for their loyalty by instantly rewarding them with digital Visa cards that work like cashback.
Cut your costs of reward distribution
Save time and resources when you switch to digital Visa cards. Our platform is easy to use and can be customised with APIs and Widgets to automate your program.
Apply spend controls within your ecosystem
Restrict customer rewards to your chosen merchant category, specific merchant, or by location. This ensures every reward drives spend exactly where you want it.
Give your customers the fastest and easiest reward experience
Our rewards are Web-to-Wallet enabled, and only take a few taps to activate and add to Apple and Google wallets. It’s the slickest customer experience in APAC.
Turn every interaction into an
exceptional customer experience
1. We offer the most complete range of rewards and gifts
Our range includes:
- Digital Visa prepaid cards – The most flexible reward that is spendable anywhere Visa is accepted.
- Retail & entertainment eGift cards – Perfect for businesses wishing to offer closed-loop rewards.
- Reloadable Visa cards - suitable for ongoing programs that incentivise customers to earn, spend and load.
2. Run a promotion with instant win
We have all the expertise in-house for your next promotion. From concept development, insurance, technical implementation, rewards fulfilment, to data analysis, we create a unified experience with insights into your customer experience.
- Fully managed promotion, including customer service support
- Promotional website build with receipt validation, T&Cs and bespoke elements
- Advanced reporting, such as redemption rates and account management
3. Issue on the spot rewards, claims and compensation
Resolve complaints and process rebates quickly with instant prepaid cards, showing customers you value their time and loyalty. True Rewards is our self-serve platform for issuing digital gift cards, with features such as:
- Instant distribution of gift cards to your customers' email or SMS
- Ability to customise the card and card redemption journey.
- API and embeddable Widget to automate rewards delivery
B2C and B2B customer
acquisition campaigns
Customer retention and
win-back incentives
Service interruptions and customer complaints
Customer research,
insights and feedback