LOYALTY & CASHBACK

BRANDED REWARDS, STRONGER LOYALTY

Turn every customer interaction into a lasting connection with versatile rewards that showcase your brand and foster loyalty.

Incentivise action with instant rewards

Encourage new customers to sign up or make their first purchase, or thank existing customers for their loyalty by instantly rewarding them with digital Visa cards that work like cashback.

Cut your costs of reward distribution

Save time and resources when you switch to digital Visa cards. Our platform is easy to use and can be customised with APIs and Widgets to automate your program.

Apply spend controls within your ecosystem

Restrict customer rewards to your chosen merchant category, specific merchant, or by location. This ensures every reward drives spend exactly where you want it.

Give your customers the fastest and easiest reward experience

Our rewards are Web-to-Wallet enabled, and only take a few taps to activate and add to Apple and Google wallets. It’s the slickest customer experience in APAC.

Turn every interaction into a
loyalty-building moment

1. Issue gift cards and cashbacks on the spot

Our range includes:

  • Digital Visa prepaid cards – Spendable anywhere, online or in-store via mobile wallet.
  • Retail & entertainment eGift cards – Perfect for targeted campaigns.
  • Custom-branded prepaid Visa cards – Hero your brand with your logo and design, as well as end-to-end redemption touchpoints.
  • Reloadable Visa cards - suitable for ongoing programs that incentivise customers to earn points or cashback, spend and repeat.

2. Promotions-as-a-Service

We have all the expertise in-house for your next promotion. From concept development, insurance, technical implementation, rewards fulfilment, to data analysis, we create a unified experience with insights into your customer experience.

  • Fully managed promotion, including customer service support
  • Promotional website build with receipt validation, T&Cs and bespoke elements
  •  Advanced reporting, such as redemption rates and account management

3. Loyalty platform - white-label ours or integrate with yours

Drive loyalty from your customers with an easy-to-launch loyalty platform that drives repeat engagement and boosts customer value.

  • White-labelled Loyalty Lite platform - update with your brand
  • Receipt upload and validation using OCR technology
  • Custom-branded Visa card as reward for cashouts
  • Gain back-end access and monthly reporting

Design your own Prepaid Card Program

Single Load or Reloadable

Prepaid card solutions are an easy, secure way to pay and be paid, and can be used for rewards, incentives, disbursements and expense management programs. iGoDirect has a solution for your single load or reloadable card programs for one-off or ongoing use.

Open loop or Visa Private Label

We offer both open loop and Private Label solutions as part of our Visa partnership. iGoDirect’s open loop allows you to offer a customised payment solution that can be used anywhere Visa is accepted globally. Private Label gives you the ability to offer a highly customisable payment solution, including the ability to restrict to selected merchants, locations or merchant categories.

Standard or Branded

Maximise your brand presence with co-branded or custom-branded card designs, available across all iGoDirect’s physical and digital cards including Visa Private Label. From design to fulfilment and then sending, we can customise the entire user journey to make the customer experience remarkable and memorable.

Digital or Physical

All iGoDirect’s cards are available as Physical or Digital formats. Digital Visa cards can be sent to your customers via email or SMS, and instantly added to their digital wallets (Apple Pay and Google Pay) for use online, in-store and in-app. Our physical Visa or Eftpos cards are a powerful branding opportunity that can be made instantly available in-store or sent directly to your customers.

Boost your loyalty and bottom line with iGoDirect

Launch tiered sales
incentive campaigns

Drive participation
in branded promotions

Issue on-the-spot customer rewards, claims and rebates

Increase loyalty and
market share

A surefire way to incentivise our sales team

SHIREEN SYEDA - MARKETING & DIGITAL COORDINATOR - CHANNEL AT A.H. BEARD

“Working with iGoDirect has been an exceptional experience over the past 6 years. Gift cards have proven to be an easy and surefire way to incentivise our staff, especially for our sales team, leading up to our busy seasons.

The iGo team have been responsive to our requirements, and their proactive approach to addressing any issues shows that they are truly committed to our success.”

Get in touch to find out how we can help you with your rewards, payments and loyalty challenges

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